With the Gold Star Comprehensive Maintenance Agreement, not only will you get priority service and membership pricing; you’ll have peace of mind knowing that we’ve prevented many breakdowns from happening in the first place!
- Front of The Line, 24-Hour VIP Service – Walk the red carpet to the front of the line when you call, no matter how hot or cold it is, or how backed up we are! Excludes Precision Tune-ups.
- Reduced diagnostic or trip charge fee – Family members pay a reduced after-hours diagnostic charge.
- Your own, VIP Hotline – A special number for family only, available 24/7, just like Batman or the President.
- 100% Satisfaction Guarantee – Whatever it takes to make you completely satisfied or you don’t pay!
- 15% Repair Discounts – Receive up to 15% off any repair services for as long as you’re a member of our family.
- Safe for Your Home Professionals – Every technician is drug tested and background checked. And we provide continual training on repair of your equipment, as well as honoring your home, wishes, and family.
- Relax, We’ll Call You – Don’t worry about remembering to schedule any of your maintenance appointments. That’s our job!
Heating and Cooling Service Benefits
- 2 High-Performance Tune-Ups per year – Reduce breakdowns up to 95%, Lower heating and cooling costs by up to 30% and can double the life of your heating and air-conditioning system. (see detail below).
- Forever-Fixed Guarantee – Any repair we make is guaranteed as long as you’re a member of our family.
- Your Own Franklin Fund – $100, per system, towards a new heating and cooling system, every year you’re a member of the family.
Cooling Equipment Checklist:
- Inspect thermostat
- Replace 1” filter
- Inspect temperature drop
- Chemically clean condenser coil
- Inspect all electrical connections
- Inspect amp and volt draw on motors
- Inspect refrigerant charge
- Lubricate moving parts
- Inspect condensate drain
- Inspect all capacitors
- Look for refrigerant leaks
- Inspect contactor
- Meg check compressor
- Inspect compressor terminals
- Inspect disconnect power box
- Inspect power breaker
- Inspect evaporator coil when accessible
- Test cycle for proper operation
- Wax air conditioner cabinet
Heating Equipment Checklist:
- Inspect thermostat
- Replace 1” air filter
- Inspect heat exchanger
- Inspect temperature rise
- Inspect fan control
- Inspect furnace safety controls
- Inspect for gas leaks
- Inspect gas valve operation
- Inspect ignition system
- Inspect electrical connections
- Inspect has pressure
- Wax furnace cabinet
- Lubricate all moving parts
- Inspect back up heat elements
- Inspect sequencer operation
- Inspect volt and amps on motors
- Inspect all circuit breakers
- Inspect reversing valve operation
- Inspect defrost control
- Test cycle for proper operation
